Skip to content
StartBlox

Terms of Use

Last updated: July 25, 2026

1. Acceptance of the Terms of Use

These terms of use are entered into by and between you and StartBlox, Inc., a Delaware corporation with offices located at 470 W Broad St #17, Columbus, OH 43215 ("Company," "we," or "us"). The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, these "Terms of Use"), govern your access to and use of startblox.com and any related applications (the "Website"), including the diagnostic and scoring engine, action plan and dashboard, AI Advisor, vendor comparison features, and portfolio and advisor tools made available through it (the "Platform"), whether as a guest or a registered user.

Please read these Terms of Use carefully before you start to use the Website. By using the Website, you accept and agree to be bound and abide by these Terms of Use, and you acknowledge our Privacy Policy, which can be found at startblox.com/privacy. If you do not want to agree to these Terms of Use, you must not access or use the Website.

(a) Creating an Account. When you create an Account, you agree to these Terms of Use and to the Subscription Agreement, and you acknowledge the Privacy Policy, by checking the acceptance box presented at signup. You also confirm at signup that you are at least 18 years of age, as described in Section 3(a). StartBlox records the version of each document you accepted and the date and time of your acceptance.

(b) Invited Workspace Members. If you are invited to join a Business as a Workspace Member, you agree to these Terms of Use and acknowledge the Privacy Policy when you accept the invitation. Your use of the Platform is also subject to the Subscription Agreement held by the Subscriber who invited you: you are bound by its provisions that apply to Authorized Users and Workspace Members, but you are not a party to it as the Subscriber and do not assume the Subscriber's payment obligations by joining. If a Workspace Member is a minor aged 13 to 17 under Section 3(b), the invitation must be accepted by the supervising parent or legal guardian on the minor's behalf, and the parent or guardian is responsible for the minor's compliance with these Terms of Use.

(c) Acceptance on behalf of an entity. If you accept these Terms of Use, the Subscription Agreement, or an invitation on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity. In that case, the entity is the "Subscriber" under the Subscription Agreement, as described in that agreement, and you remain individually bound by these Terms of Use and by the obligations that apply directly to individual users.

If you create an Account and use the Platform beyond the public, unauthenticated portions of the Website, your access is also governed by our Subscription Agreement, which is incorporated herein by reference, as described in Section 14.

2. Changes to the Terms of Use

We may revise and update these Terms of Use from time to time. Non-material changes — for example, corrections, clarifications, formatting, or updated contact details — are effective when we post them.

For material changes, including changes to fees, dispute resolution, data use, limitations of liability, indemnification, or ownership terms, we will give you advance notice before the change takes effect. We will provide at least 30 days' notice where practicable, by posting the revised Terms of Use with a new "Last updated" date and, if you hold an Account, by email or an in-Platform notice. Material changes apply prospectively only, from the effective date forward.

If you do not agree to a material change, you may cancel your Subscription and stop using the Website before the change takes effect; cancellation is handled as described in the Subscription Agreement. Your continued use of the Website on or after the effective date means you accept the revised Terms of Use.

No change to these Terms of Use applies retroactively to a dispute that accrued before the change took effect, and changes to Section 22 (Arbitration) never apply to disputes that accrued before the change.

3. Eligibility

(a) Age. You must be at least 18 years old and legally capable of entering into a binding contract to create an Account, hold a Subscription, or act as the Subscriber under the Subscription Agreement. You confirm this at signup.

(b) Supervised use by teens. A parent or legal guardian who holds an Account may allow a minor who is at least 13 years old to use the Platform with them, under their supervision, as a Workspace Member on a Business the parent or guardian owns. The parent or guardian remains solely responsible for the minor's use of the Platform, for all Fees, and for any legal, financial, or other binding action taken through the Account (for example, forming a business entity, opening a bank account, or purchasing software or services). The parent or guardian accepts these Terms of Use on the minor's behalf and is responsible for the minor's compliance with them. A minor may not create or hold an Account of their own.

(c) No use under 13. The Platform and Website may not be used by anyone under 13 years of age, in any capacity, including under an adult's supervision. If we learn that a person under 13 has used the Platform, we will delete the associated personal information and remove the associated Workspace Member access.

(d) Location. The Platform is designed primarily for businesses, founders, advisors, and other users operating in the United States, and its content is based on United States frameworks, as described in Section 17. The Platform is not offered or intended for individuals located in the European Economic Area, the United Kingdom, or Switzerland (the "Excluded Territories"); you may not create an Account or access or use the Platform while located in an Excluded Territory. (Viewing the public, unauthenticated marketing pages of the Website is not restricted by this paragraph.) Individuals located in other countries outside the United States may access the Platform only where permitted by applicable law and on their own initiative, as described in Section 17. Access from certain countries is also blocked for sanctions and legal-compliance reasons, as described in Section 17.

By using this Website, you represent and warrant that you meet the requirements of this Section 3. If you do not meet these requirements, you must not access or use the Website.

4. Accessing the Website and Account Security

We reserve the right to withdraw or amend this Website, and any service or material we provide on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to users, including registered users. Changes to paid Platform functionality and termination of paid access are also subject to the applicable provisions of the Subscription Agreement.

You are responsible for:

  • Making all arrangements necessary for you to have access to the Website.
  • Ensuring that all persons who access the Website through your internet connection are aware of these Terms of Use and comply with them.

Using the Platform requires creating an account; StartBlox does not offer anonymous access to the Platform's diagnostic and dashboard features (public marketing pages and the founder-readiness quiz remain accessible without an account). It is a condition of your use of the Website that all the information you provide is correct, current, and complete. You agree that all information you provide to register with this Website, or otherwise, including through the use of any interactive features on the Website, is handled as described in our Privacy Policy.

If you choose, or are provided with, a user name, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Website or portions of it using your credentials. You agree to notify us immediately of any unauthorized access to or use of your account or any other breach of security related to the Website. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

Suspension and disabling of access. We may suspend or disable your account, or any user name, password, or other identifier, immediately and without prior notice if we reasonably believe it is necessary to address a security risk, suspected fraud, unlawful activity, or a risk of material harm to the Company, other users, or a third party. In any other case — for example, a suspected violation of these Terms of Use, the Privacy Policy, the Subscription Agreement, or another agreement — we will give you reasonable notice before suspending or disabling access and, where the issue is capable of being cured, a reasonable opportunity to cure it. Suspension of access under this section is separate from termination of a Subscription, which is governed by the Subscription Agreement.

5. Intellectual Property Rights

The Website and Platform and their entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, the diagnostic and scoring engine, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms of Use permit you to use the Website for your personal or internal business, non-commercial-resale use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as follows:

  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
  • You may store files that are automatically cached by your web browser for display enhancement purposes.
  • You may print or download one copy of a reasonable number of pages of the Website for your own personal or internal business use and not for further reproduction, publication, or distribution.
  • If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal or internal business use, provided you agree to be bound by our end user license agreement for such applications.

You must not: modify copies of any materials from this site; use any illustrations, photographs, or graphics separately from the accompanying text; or delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.

You must not access or use for any commercial purposes any part of the Website or any services or materials available through the Website other than your own internal business use as a founder or advisor managing your own Business or Businesses through the Platform, except as expressly permitted for Advisors under Section 9 and the Subscription Agreement.

Your rights to use the output the Platform generates for your Businesses — including risk assessments, action plans, and AI Advisor responses — are set out in Section 6 of the Subscription Agreement, and nothing in this Section 5 limits that license.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Website in breach of these Terms of Use, your right to use the Website will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Website not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.

6. Trademarks

STARTBLOX® is a registered trademark of StartBlox, Inc. (U.S. Reg. No. 8,209,678). The Company name, the StartBlox logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

7. AI Advisor and Founder-Readiness Quiz

The Website's public founder-readiness quiz and the Platform's AI Advisor each generate guidance based on the information you provide. As with the fuller disclosure in the Subscription Agreement that applies once you hold a Subscription: this guidance is provided for general informational purposes only, is not legal, tax, financial, accounting, or other professional advice, may be incomplete or inaccurate, and should not be relied upon without independent verification or consultation with a qualified professional. Section 18 (Disclaimer of Warranties) applies fully to this guidance.

(a) What you may not submit. You must not enter any of the following into the AI Advisor, the founder-readiness quiz, or any other free-text field on the Website:

  • Social Security numbers or other government-issued identification numbers.
  • Payment-card numbers, bank account numbers, or banking or financial credentials.
  • Passwords, access keys, or other authentication credentials.
  • Health, medical, or other information subject to specialized regulatory regimes.
  • Information about children, other than information reasonably necessary to add or supervise a Workspace Member aged 13 to 17 as permitted by Section 3(b).
  • Confidential information belonging to another person or organization that you do not have the authority to share.

If you submit information in breach of this Section 7(a), you are responsible for the consequences, and we may remove the information.

(b) About the output. AI-generated output is produced by a model and may be inaccurate, incomplete, or out of date. It is not unique to you: the same or substantially similar output may be generated for other users in similar circumstances, and the rights granted to you in output are non-exclusive, as described in Section 6 of the Subscription Agreement. Output is not a substitute for professional judgment. You are responsible for reviewing output before acting on it.

(c) AI chat history. AI Advisor conversations are not saved as chat history in your Account. The model provider may temporarily process or retain inputs and outputs as described in its terms; how we handle this information is described in the Privacy Policy.

(d) Founder-readiness quiz. The founder-readiness quiz is a public marketing feature and does not require an Account. Your quiz answers are used to generate your result on the spot. If you provide an email address, we may use it to send you your result and, subject to Section 13, marketing communications.

8. Affiliate Disclosure

The Website and Platform may include links to, or comparisons of, third-party vendors and service providers. Some of these vendors compensate StartBlox — through referral fees, commissions, or other arrangements — when you engage them, and some do not. These commercial relationships may influence which vendors appear on the Website or Platform and how prominently they are placed. This is described more fully in the Subscription Agreement's Vendor Recommendations section.

These comparisons reflect a limited set of vendors StartBlox has a relationship with, not a comprehensive survey of the market. Appearing on the Website or Platform is not an endorsement, a recommendation of suitability for your particular needs, or a guarantee of a vendor's performance, pricing, availability, or compliance with law. You should perform your own diligence before engaging any vendor.

9. Prohibited Uses

You may use the Website only for lawful purposes and in accordance with these Terms of Use. You agree not to use the Website:

  • In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).
  • For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.
  • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
  • To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity.
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Website, or which, as determined by us, may harm the Company or users of the Website or expose them to liability.

Additionally, you agree not to:

  • Use the Website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the Website.
  • Use any robot, spider, or other automated means to access the Website for any purpose not expressly permitted by Section 2(c) of the Subscription Agreement.
  • Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any part of the Website or any server, computer, or database connected to it.
  • Attack the Website via a denial-of-service attack or a distributed denial-of-service attack.

(a) Content Standards. These Content Standards apply to any content you submit, upload, post, or transmit through the Website or Platform, including diagnostic answers, profile information, business logos, photos, notes, and messages ("your content"). Your content must not:

  • Infringe any patent, trademark, trade secret, copyright, or other intellectual property or proprietary right of any person.
  • Violate the legal rights (including rights of privacy and publicity) of any person, or contain material that could give rise to civil or criminal liability under applicable law.
  • Be unlawful, fraudulent, deceptive, defamatory, obscene, harassing, or threatening.
  • Contain viruses, malware, or any other code designed to disrupt, damage, or gain unauthorized access to any system or data.
  • Contain sensitive information prohibited by Section 7(a).
  • Contain confidential information belonging to another person or organization that you do not have the right or authority to share.
  • Promote or be used to carry on an unlawful business or activity.

You represent that you have the rights and permissions necessary to submit your content and that your content complies with these Content Standards. We may remove or disable access to content that we reasonably believe violates them.

(b) Operational license for your content. You keep all rights you have in your content. You grant the Company a non-exclusive, worldwide, royalty-free license to host, store, process, reproduce, transmit, display, back up, and modify your content (for example, reformatting or resizing an image) solely as needed to operate, maintain, secure, and provide the Website and Platform to you and to the Business your content belongs to. This license ends when your content is deleted, except for copies retained in routine backups until they are overwritten and copies we must keep to comply with law, as described in the Privacy Policy.

(c) Advisor use is permitted. For clarity, use of the Platform by an Advisor to serve clients under an Advisor Plan — including managing client Businesses, generating client-specific output, sharing that output with the client, and charging the client for advisory services that incorporate it — is authorized under the Subscription Agreement and is not a prohibited commercial use under Section 5 or this Section 9.

10. Copyright Infringement

If you believe that any content you can access through the Website (including content another user has uploaded, such as a business logo or profile photo) infringes your copyright, please contact us at hello@startblox.com with: a description of the copyrighted work you believe has been infringed; the material you believe is infringing and its location on the Website; your contact information; and a statement that you have a good-faith belief the use is not authorized. It is the policy of the Company to terminate the accounts of repeat infringers.

11. Reliance on Information Posted; Third-Party Content

The information presented on or through the Website is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information, including any AI Advisor output as described in Section 7. Any reliance you place on such information is strictly at your own risk. This Website may include content provided by third parties, including materials provided by other users and third-party licensors. All statements and opinions expressed in materials not provided by the Company are solely the opinions and responsibility of the person or entity providing those materials and do not necessarily reflect the opinion of the Company. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

12. Changes to the Website

We may update the content on this Website from time to time, but its content is not necessarily complete or up to date. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material.

13. Information About You and Your Visits to the Website; Communications

All information we collect on this Website is handled as described in our Privacy Policy.

(a) Service and transactional communications. If you hold an Account, we will send you communications that are necessary to operate your Account and the service — for example, sign-in and magic-link emails, security and password notices, billing and payment notices, trial and renewal reminders, invitation and workspace notices, and notices of changes to these Terms of Use or the other agreements. These communications are part of the service, and you cannot opt out of them while you hold an Account. If you no longer wish to receive them, you must close your Account.

(b) Marketing communications. Separately, we may send you marketing communications, such as product announcements, tips, and offers. You can opt out of marketing communications at any time using the unsubscribe link in the message or by contacting us at the address in Section 24. Opting out of marketing does not stop the service and transactional communications described in Section 13(a).

14. Subscription and Other Terms and Conditions

Access to the Platform's paid and free-tier features, including all purchases and subscriptions through our site, are governed by our Subscription Agreement, which is hereby incorporated into these Terms of Use.

15. Linking to the Website and Social Media Features

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, and you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part. This Website may provide certain social media features (for example, linking to or sharing certain content). You may use these features solely as they are provided by us and solely with respect to the content they are displayed with; you must not frame, deep link, or in-line link the Website, or otherwise cause it to appear to be displayed by another site. We reserve the right to withdraw linking permission, and to disable any social media features, without notice.

16. Links from the Website

If the Website contains links to other sites and resources provided by third parties — including Recommended Vendors described in Section 8 — these links are provided for your convenience. We have no control over the content of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you access a third-party website linked from this Website, you do so entirely at your own risk and subject to that site's own terms and conditions.

17. United States Focus; Geographic Availability; Sanctions and Export Compliance

United States-focused Platform. The Company is based in the State of Ohio in the United States. The Platform is designed primarily for businesses, founders, advisors, and other users operating in the United States. The Platform's diagnostic tools, action plans, recommendations, educational content, and legal, regulatory, tax, compliance, and business-formation references are based on United States frameworks and practices. StartBlox does not represent or warrant that the Platform or its content is accurate, complete, appropriate, or legally compliant for any jurisdiction outside the United States. The Platform does not provide legal, tax, accounting, regulatory, or other professional advice, whether for the United States or any other jurisdiction. Users operating outside the United States are responsible for obtaining appropriate local professional advice and for determining whether their access to and use of the Platform complies with the laws applicable to them and their businesses.

Excluded Territories. The Platform is not offered or intended for individuals located in the Excluded Territories defined in Section 3(d) (the European Economic Area, the United Kingdom, and Switzerland). You may not create an Account or access or use the Platform while located in an Excluded Territory; viewing the public, unauthenticated marketing pages of the Website is not restricted. StartBlox may use reasonable measures to restrict access from Excluded Territories and may suspend or terminate an Account if StartBlox reasonably determines that the Account is being accessed or used from an Excluded Territory.

Other international users. Individuals located outside the United States who are not in an Excluded Territory may access the Platform only where permitted by applicable law and on their own initiative. Availability of the Platform in a country does not mean that StartBlox has localized the Platform for that country or determined that every feature complies with that country's laws. Nothing in these Terms of Use excludes or limits rights or obligations that cannot lawfully be excluded or limited under applicable law.

Blocked countries. Separately from the Excluded Territories, we block access from certain countries for sanctions and legal-compliance reasons, and we may add to or change that list at any time.

By using the Website, you represent and warrant that you are not located in, ordinarily resident in, or organized under the laws of a country or territory subject to comprehensive United States sanctions or embargo; that you are not a person or entity identified on any United States government list of restricted or prohibited parties, and are not owned or controlled by such a person or entity; and that you will not use the Website for any purpose prohibited by United States export control or sanctions laws. We may suspend or terminate your access as necessary to comply with those laws.

Regardless of your location, your use of the Website is governed by the laws of the State of Ohio as described in Section 21, and you are responsible for compliance with the laws of the location from which you access the Website.

18. Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection, and for maintaining a means external to our site for any reconstruction of any lost data. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE.

YOUR USE OF THE WEBSITE, ITS CONTENT, THE PLATFORM (INCLUDING THE AI ADVISOR AND FOUNDER-READINESS QUIZ), AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE, OR THAT ANY GUIDANCE OR OUTPUT WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR SUITABLE FOR YOUR PARTICULAR CIRCUMSTANCES. TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

19. Limitation on Liability

(a) Excluded damages. TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE OR PLATFORM, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES, OR ANY BUSINESS, LEGAL, TAX, FINANCIAL, OR REGULATORY DECISION YOU MAKE IN RELIANCE ON THE WEBSITE OR PLATFORM, INCLUDING LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, OR LOSS OF DATA, WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, AND EVEN IF FORESEEABLE OR IF WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

(b) Cap on direct damages. TO THE FULLEST EXTENT PROVIDED BY LAW, THE TOTAL AGGREGATE LIABILITY OF THE COMPANY, ITS AFFILIATES, AND THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OF USE, THE WEBSITE, OR THE PLATFORM WILL NOT EXCEED THE GREATER OF (I) THE TOTAL AMOUNTS YOU PAID TO STARTBLOX IN THE TWELVE (12) MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM AND (II) ONE HUNDRED DOLLARS ($100).

(c) Carve-outs. The exclusions and cap in Sections 19(a) and 19(b) do not apply to liability arising from fraud, willful misconduct, or gross negligence, or to any liability that cannot be excluded or limited under applicable law.

(d) Relationship to the Subscription Agreement. If you hold a Subscription, the limitation of liability in Section 9 of the Subscription Agreement governs claims arising out of your Subscription and your use of the Platform under that agreement. The two provisions are structured identically and are not cumulative; they do not stack to create more than one cap for the same claim.

20. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Use or your use of the Website, including any content you upload and any use of the Website's content, services, and products other than as expressly authorized in these Terms of Use.

21. Governing Law and Jurisdiction

All matters relating to the Website and these Terms of Use and any dispute or claim arising therefrom or related thereto (including non-contractual disputes or claims) are governed by and construed in accordance with the internal laws of the State of Ohio, without giving effect to any choice or conflict of law provision or rule. Subject to Section 22 (Arbitration), any legal suit, action, or proceeding arising out of or related to these Terms of Use or the Website will be instituted exclusively in the federal courts of the United States or the courts of the State of Ohio located in the City of Columbus and County of Franklin, and you waive any objection to the exercise of jurisdiction over you by such courts and to venue in such courts.

22. Arbitration

You and the Company agree to resolve any dispute arising out of or relating to these Terms of Use, the Website, or the Platform through final and binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules, except that if the AAA determines under its rules that the dispute involves a consumer, the AAA's Consumer Arbitration Rules will apply instead. This arbitration agreement is mutual: it applies equally to claims the Company brings against you and to claims you bring against the Company.

  • Exceptions. Either party may bring an individual action in small-claims court if the claim qualifies. Either party may also seek injunctive relief in court for misuse of intellectual property or confidential information (including Confidential Information as defined in the Subscription Agreement, where applicable).
  • Informal resolution first. Before filing an arbitration, the party bringing a claim must send the other party a written description of the dispute and a proposed resolution, and the parties will attempt in good faith to resolve the dispute informally for at least 30 days.
  • Individual basis only. Disputes will be arbitrated only on an individual basis and will not be brought as a class, collective, or representative action. The arbitrator may not consolidate the claims of more than one person and may not preside over any form of representative or class proceeding.
  • Right to opt out. You may opt out of this arbitration agreement by sending written notice to StartBlox at the address in Section 24 within 30 days of first accepting these Terms of Use. A single opt-out notice referencing both documents covers this section and Section 11 of the Subscription Agreement; you do not need to opt out of each separately. If you opt out, neither you nor the Company will be required to arbitrate, and Section 21 governs instead.
  • Location. Any arbitration will take place in Franklin County, Ohio, or by videoconference, at your election.
  • Fees. Each party bears arbitration fees and costs as the applicable AAA rules provide.

This section and Section 11 of the Subscription Agreement are one framework, not two separate obligations; their operative terms are identical. Changes to this section never apply to disputes that accrued before the change took effect.

23. Limitation on Time to File Claims; Waiver and Severability

Any cause of action or claim that either you or the Company may have arising out of or relating to these Terms of Use or the Website must be commenced within one (1) year after the cause of action accrues, otherwise such cause of action or claim is permanently barred, except where applicable law requires a longer period.

No waiver by the Company of any term or condition set out in these Terms of Use is a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Use does not constitute a waiver of such right or provision. If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision will be eliminated or limited to the minimum extent such that the remaining provisions of these Terms of Use continue in full force and effect.

24. Entire Agreement; Contact

These Terms of Use and the Subscription Agreement (if applicable) constitute the sole and entire agreement between you and StartBlox, Inc. regarding the Website and Platform, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the same. In the event of any inconsistency between these Terms of Use and any other agreement referenced or incorporated herein, the following order of precedence governs: (i) first, the Subscription Agreement, and (ii) second, these Terms of Use.

The Privacy Policy is a notice describing how we handle personal information, not a ranked contract term. If another agreement contains additional data-protection commitments, those apply in addition to the Privacy Policy, and nothing in these documents limits rights provided by applicable privacy law.

This Website is operated by StartBlox, Inc., 470 W Broad St #17, Columbus, OH 43215. All notices, copyright infringement claims, feedback, and comments should be directed to hello@startblox.com. Requests for technical support should be directed to support@startblox.com.